Support
Questions or concerns? Email support@heyjarvo.com. We reply within 2 business days, and to safety reports within 48 hours.
If you need help right now
Textbound's characters are AI and can't help in an emergency. These services are free and confidential:
- US: 988 Suicide & Crisis Lifeline, call or text 988 or chat at 988lifeline.org; Crisis Text Line, text HOME to 741741. In immediate danger, call 911.
- Canada: 9-8-8 Suicide Crisis Helpline, call or text 988. In immediate danger, call 911.
- UK: Samaritans, call 116 123 (free); Shout, text SHOUT to 85258. In immediate danger, call 999.
- Ireland: Samaritans, call 116 123 (free); text HOME to 50808. In immediate danger, call 112 or 999.
- India: Tele-MANAS, call 14416 (free, 24/7). In immediate danger, call 112.
- Australia: Lifeline, call 13 11 14 or text 0477 13 11 14. In immediate danger, call 000.
Anywhere else: find a free, confidential helpline at findahelpline.com, and in an emergency call your local emergency number.
Your account
Do I need an account?
Yes. Reading needs a free account, so your story and what your character remembers are saved and waiting when you come back.
How do I sign in?
On the web, choose Log in, then Continue with Google. In the iPhone app, choose Continue with Apple or Continue with Google. There's no password to remember. Use the same sign-in each time: an Apple account that uses "Hide My Email" is a separate Textbound account from your Google one.
Is there an app?
Yes. Textbound is on the web and in the App Store for iPhone, and your story is the same in both when you sign in the same way.
Where is Textbound available?
Everywhere, for adults 18 and older. Crisis lines in the app and on the site follow the country you're in.
The story
Who texts me?
You choose before night one: Vantar (he/him), Venn (she/her) or Morrow (they/them), or Surprise me. It's the same story and the same seven nights; each of them is an AI character. You can change your choice in Story settings: before you first answer, the story starts again with your new character; after that, your story keeps its character and the new choice is for your next read.
When do new scenes arrive?
On your story clock: the evening you picked (evenings, late night, or after your night shift). The reader shows when the next scene unlocks. Change it any time in Story settings.
Can I type my own replies?
Yes. When your character asks you something personal, they remember your answer (you'll see a note that they'll remember it, and you can edit it). Other typed replies are saved to your story while the choices move the scene.
Something my character said was inappropriate.
Tap Report under the message. It's hidden right away and we review it within 48 hours.
Is it free?
Yes, during early access, with a free account.
Your data
- What your character remembers: open the memory screen ("What he knows", "What she knows" or "What they know") to edit or delete any memory, or Forget everything.
- Delete chats: Story settings > Delete all chats.
- Download or delete your account: Settings > Download my data, or Settings > Delete account.
- More in our Privacy Policy and Safety page.
Report a concern
To report anything else, including a reader you think is under 18, email support@heyjarvo.com.